Shipping policy
Shipping Policy (UK)
This Shipping Policy outlines how Treason™ handles the delivery of orders within the United Kingdom.
1. Shipping Methods and Carriers
We offer several delivery options within the UK, including tracked and express services. The available shipping methods and carriers may vary depending on your location and the items ordered.
2. Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Please note: We do not process or dispatch orders on weekends or UK public holidays.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and order size. You’ll be able to review all shipping costs before completing your purchase.
4. Estimated Delivery Time
Delivery times vary depending on your location and the selected shipping method. Estimated delivery timeframes are provided at checkout.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
🚚 Note: While we aim to deliver promptly, shipping times are estimates and may be affected by external factors such as courier delays or peak periods.
5. Shipping Area
We currently ship to customers within the United Kingdom only.
If you're outside the UK and interested in our products, please email us at hello@treasonfoods.com and we’ll do our best to help.
6. Shipping Address Accuracy
Please double-check your shipping address before placing your order.
We are not responsible for failed deliveries due to incorrect or incomplete address information provided at checkout.
7. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to monitor delivery progress.
8. Delivery Delays
While we work hard to ensure on-time delivery, delays may occur due to:
-
Adverse weather conditions
-
Royal Mail or courier disruptions
-
Peak periods (e.g., holidays, strikes)
We appreciate your patience and understanding during such times.
9. Contact Us
If you have any questions about shipping or your order, please reach out to our support team:
📧 hello@treasonfoods.com