Privacy policy

Privacy Policy (UK)

This Privacy Policy outlines how Saga Foods Pty Ltd trading as Treason™️ (“we”, “us” or “our”) collects, uses, discloses, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Collection of Personal Information

We may collect personal information from you when you:

Visit our website or use our services
Make a purchase
Subscribe to our newsletter or mailing list
Contact us directly

The types of personal information we may collect include your name, address, email address, phone number, payment information, and any other details you voluntarily provide.

2. Use of Personal Information

We may use your personal information to:

Provide you with products, services, or information you request
Process and fulfil your orders
Communicate with you (including customer support and service updates)
Send you marketing communications such as newsletters, offers, and promotions (you can opt-out at any time)
Improve our products, services, and website

3. Sharing Your Information

We may share your personal information with:

Service providers who support our operations (e.g., payment processors, couriers, marketing partners)
Legal or regulatory authorities if required to comply with the law or protect our legal rights

We will never sell your personal data.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data in certain circumstances
Object to or restrict certain types of data processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at: hello@treasonfoods.com

6. Mobile Privacy Policy

Last updated: July 31, 2024

The Treason mobile message service (“Service”) is operated by Treason. By using the Service, you agree to the terms outlined below (“Mobile Terms”), which we may update from time to time.

By consenting to our SMS/text messaging service, you agree to receive recurring messages (e.g., order updates, reminders, promotions) to the mobile number you provided. These may be sent via automated technology.

You are not required to opt into this service as a condition of purchase. Participation is voluntary and you may opt-out at any time by following instructions in the message (e.g., replying STOP).

We do not charge for this service, but standard UK message and data rates may apply depending on your mobile provider. Message frequency may vary.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business or the law. Updates will be posted on our website, and material changes will be highlighted where appropriate.

8. Contact Us

If you have any questions, concerns, or would like to exercise your data rights, you can reach us at:
📧 hello@treasonfoods.com

Alternatively, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk