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Privacy policy

Privacy Policy

This Privacy Policy outlines how Saga Foods Pty Ltd trading as Treason™️ collects, uses, discloses, and manages personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you in various ways, including:

  • When you visit our website or use our services.
  • When you make a purchase.
  • When you subscribe to our newsletter or mailing list.
  • When you contact us directly.

The types of personal information we may collect include your name, address, email address, phone number, payment details, and any other information you provide to us.

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

  • To provide you with products, services, and information you request.
  • To process and fulfil your orders.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you marketing and promotional materials, including newsletters, special offers, and promotions. You can opt-out of receiving these communications at any time.
  • To improve our products, services, and website.

3. Disclosure of Personal Information

We may disclose your personal information to third parties for the purposes outlined above, including:

  • Service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies.
  • Legal and regulatory authorities as required by law or to protect our rights and property.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthoriSed access, modification, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the contact details provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

7. Mobile Privacy Policy

Last updated: July 31, 2024

The Treason mobile message service (the "Service") is operated by Treason (“Treason”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Treason’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Treason through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal do not call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Treason. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at hello@treasonfoods.com